Warranty Policy - Dunu

DUNU’s goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that a DUNU product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.
Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.
DUNU's Warranty Period is 1 Year from the Date of Invoice for all products.


Eligibility for warranty

Manufacturing Defects

  • No Sound Output
  • Doesn't turn on
  • Any other manufacturing defect
Non- eligible for warranty

Physical Damages

  • Wear and tear from usage
  • Cosmetic flaws
  • Wire/cord tearing
  • Damages to accessories
  • Any other accidental damage
  • Natural disasters or animal related damages