Warranty Policy- Audeze

Audeze's goal is to offer you a level of support that matches the attention to detail and quality of their products. In the unlikely event that an Audeze product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.

Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.

Audeze's Warranty Period is 1 Year from the date of the Invoice for the following products:

  • Audeze - Mobius
  • Audeze - Penrose

Audeze's Warranty Period is 3 Years from the date of the Invoice for the below products. All other natural materials and parts including accessories are covered under a 1-year warranty.

  • Audeze LCD-4
  • Audeze LCD-2
  • Audeze LCD-3
  • Audeze LCD-X
  • Audeze LCD-XC
  • Audeze Sine
  • Audeze Sine DX
  • Audeze EL-8 Closed Back
  • Audeze EL-8 Open Back
  • Audeze iSine VR
  • Audeze iSINE 10
  • Audeze iSINE 20
  • Audeze LCDi4

Eligibility for warranty

  • Manufacturing Defects
  • One side not working
  • Both sides not working
  • Channel imbalance
  • Crackling Sound
  • Mic/Remote not working
  • Any other manufacturing defect

Non-Eligible for warranty

  • Physical Damages
  • Wear and tear from usage
  • Cosmetic flaws
  • Wire/cord tearing
  • Damages to accessories
  • Any other accidental damage
  • Natural disasters or animal related damages