Warranty Policy- Etymotic

All Etymotic products are engineered for durability; in the unlikely event that an Etymotic product develops a manufacturing defect within the warranty period, please contact Gears For Ears. Please make sure that the issue with your product is eligible for a warranty claim.

Please be advised that Gears For Ears is not authorized to handle the warranty claims for the purchases that are made outside Bangladesh.

Etymotic's Warranty Period is 2 years from the date of Invoice for the following Products.

• Etymotic - HF3

• Etymotic - ER2

• Etymotic - ER3

• Etymotic - ER4

• Etymotic - ER4 SR/XR Balanced 2.5mm Replacement Cable

Etymotic's Warranty Period is 1 year from the date of Invoice for the following Products.

• Etymotic - MK5
• Etymotic - Etymotion Wireless Bluetooth Cable with AKM Velvet Sound DAC & Amplifier

Eligibility for warranty

Manufacturing Defects

• One side not working
• Both sides not working
• Channel imbalance
• Crackling Sound
• Mic/Remote not working
• Any other manufacturing defect

Non- eligible for warranty

Physical Damages

• Wear and tear from usage
• Cosmetic flaws
• Wire/cord tearing
• Damages to accessories
• Any other accidental damage
• Natural disasters or animal related damages